Terms of Service

1. Agreement

These Terms of Service (“Terms”) form a binding agreement between you and DigiArt LLC (“DigiArt”, “we”, “us”) governing your access to and use of the DigiArt platform, including the website, the digital-art marketplace, the wallet, and all related services (collectively, the “Service”). By creating an account or using the Service you agree to these Terms. If you do not agree, do not use the Service.

2. Accounts & eligibility

You must be at least 18 years old and able to form a binding contract. You are responsible for the accuracy of your account information and for all activity under your account. Keep your credentials secure; notify us immediately of any unauthorized use. We may suspend or terminate accounts that violate these Terms or that we reasonably believe are associated with fraud or abuse.

3. Roles

The Service supports three roles. Operators administer the platform, manage the catalogue and vendors, and settle redemptions. Vendors are independent artists or studios who are onboarded by the operator and earn funds from attributed sales. Customers buy, hold, transfer and redeem funds and collect digital artwork. Vendor accounts are created only by the operator; there is no public vendor or operator self-registration.

4. Wallet balance

Your wallet balance is prepaid, stored value held inside the Service. It is not legal tender, not a bank deposit, and not redeemable for cash except through the redemption process described below. Wallet funds have no value outside the Service, do not earn interest, and are not transferable except as expressly permitted in-app. Your balance is maintained in an append-only ledger; balances are derived from that ledger and are the authoritative record.

5. Purchases & payments

Real-money payments are processed by our payment processor (Stripe) at the time you add funds. Funds are credited to your wallet only after the payment is confirmed. You authorize us and our processor to charge your selected payment method for the amounts shown at checkout, including any applicable processor fees. We do not store full card details.

6. Fees

The platform charges fees on certain events — for example a commission on vendor-attributed purchases and artwork sales, a fee on customer-to-vendor transfers, and a fee on redemptions. The applicable rate is shown at the time of the transaction and is recorded with that transaction. Fees may change prospectively; changes never alter the fees recorded on past transactions.

7. Digital artwork & licence

When you purchase an artwork with your wallet balance you receive a personal, non-exclusive, non-transferable licence to download and enjoy that artwork for personal, non-commercial use. You do not acquire copyright or resale rights. You may not redistribute, resell, sublicense, or use any artwork for commercial purposes without written permission from the rights holder.

8. Transfers & redemptions

Eligible users may transfer funds and submit redemption requests in-app. Redemptions are reviewed and settled manually by the operator and are subject to the applicable redemption fee, identity and compliance checks, and processing time. We may decline or reverse any transfer or redemption we reasonably believe is fraudulent, erroneous, or non-compliant with law.

9. Acceptable use

You agree not to misuse the Service, including by attempting to circumvent fees or limits, laundering funds, infringing intellectual property, probing or breaching security, scraping, or using the Service for any unlawful purpose. We may investigate and take action, including suspension and reporting to authorities.

10. Disclaimers & liability

The Service is provided “as is” without warranties of any kind to the extent permitted by law. To the maximum extent permitted by law, DigiArt is not liable for indirect, incidental, or consequential damages, and our total liability for any claim is limited to the amount you paid us in the three months preceding the claim.

11. Changes & contact

We may update these Terms; material changes will be posted here with a revised date. Continued use after changes means you accept them. Questions? Contact us at support@digiartpay.com.