No-Refund Policy

Last updated September 1, 2026

DigiArt sells digital goods only. Because purchases are delivered instantly and cannot be returned, all sales are final — there are no returns and no refunds. You confirm your acceptance of this policy at checkout.

1. All sales are final

Wallet top-ups, digital artwork, add-ons, and any other purchase made on DigiArt are non-refundable and non-returnable. Once a payment is processed or funds/artwork are delivered to your account, the sale is complete and cannot be reversed.

2. Why

Everything sold on DigiArt is digital and is delivered or credited immediately. There is no physical product, shipping, or return logistics. As digital goods cannot be "given back," we do not offer refunds, exchanges, or cancellations after purchase.

3. Transfers & redemptions

Transfers between users are instant and final and cannot be reversed — please confirm the recipient and amount before sending. Redemption requests may be cancelled only while still pending; once an operator settles a redemption it is final.

4. Limited exceptions

The only exceptions are charges that are duplicated or unauthorized, or where a technical error on our side prevented delivery of what you paid for. Report such issues within 14 days at support@digiartpay.com and we will investigate and correct verified errors. This does not create any general right to a refund.

5. Disputes & chargebacks

Filing a false dispute or chargeback for a delivered digital purchase is a breach of these terms and may result in account suspension. Please contact us first — we're happy to help with any genuine issue.

6. Consumer rights

Nothing here limits any non-waivable rights you may have under applicable consumer-protection law.